Beyond the packaging, the contents
From 1947 until the present day we have become successful thanks to the evolution of production systems and technological developments, without ever abandoning the passion we had on the very first day. A passion for welfare and sustainable development, not simply financial, but also and above all for values that concern working practices, culture, safety, the environment and people.
Today Fiorini Packaging can boast 201 employees, 97% of whom, we are proud to say, have open-ended contracts. We are particularly keen on talent: 23% of our staff are under 40. Employee loyalty towards the company is extremely high: the average seniority is almost 20 years.
Years during which our people – because that’s how we prefer to call them – have grown together with the company. Investing in the development of our employees is a key factor for the development of the company itself: this is why in 2017 we dedicated over 1,000 hours to training.
Hours which were also invested in relationship soft skills. In order to guarantee maximum satisfaction to our customers, we rely on analytical methods which allow us to measure the relational dynamics between the company and its customers. By analysing the expectations and perceptions which the customer holds in relation to our company, we measure: Reliability, Relational skills, Reassurance skills, and Empathy. Our surveys show that our customers have ranked our skills at an average score of 6 out of 7.